Contact Us

Whether you want advice on a product, an update on your order, or to make an enquiry, we're here to help.

Please email us at:
Or call us on: 0333 050 4531

Phone lines are open Monday-Friday except on Bank Holidays
9am to 5pm.

If you're contacting us about an order you have placed, please have your order number and your billing or delivery postal code so we can confirm your identity.

We will aim to respond to emails within 1 working day.

Head office:
Joal Crafts Ltd
215 Humber Doucy Lane 


Joal Crafts Ltd
Registered in England & Wales: 12318605
VAT Registered: 339223992

Happy Crafting!